Privacy Policy

PT.CO Privacy Policy

Last updated: 26 June 2026

This Privacy Policy explains how PT.CO (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, use our services, or interact with us online or offline. We are committed to handling your data responsibly and transparently in accordance with the UK GDPR, the Data Protection Act 2018, and all applicable privacy laws.

1. Information We Collect

We collect information in the following ways:

1.1 Information you provide directly

Contact details (name, email address, phone number)
Account information (login details, profile data)
Payment information (processed securely by third‑party providers)
Enquiries, messages, or forms you submit
Preferences and communication settings

1.2 Information collected automatically

When you use our website, we may collect:

IP address and device identifiers
Browser type and version
Pages visited and time spent on the site
Cookies and tracking technologies (see Section 7)

1.3 Information from third parties

We may receive information from:

Payment processors
Marketing platforms
Social media integrations
Partners who refer you to us

2. How We Use Your Information

We process your personal data for the following purposes:

To provide and maintain our services
To manage your account and process payments
To respond to enquiries and provide customer support
To personalise your experience
To send service updates, newsletters, or marketing (with your consent)
To improve website performance and security
To comply with legal obligations

3. Legal Basis for Processing

We rely on one or more of the following lawful bases:

Consent — when you opt in to marketing or optional features
Contract — when processing is necessary to deliver services you request
Legal obligation — when required by law
Legitimate interests — such as improving our services or preventing fraud

4. Sharing Your Information

We do not sell your personal data. We may share information with:

Service providers (hosting, analytics, payment processors)
Professional advisers (legal, financial, compliance)
Regulators or authorities where legally required
Partners who help deliver our services

All third parties are required to handle your data securely and only for the purposes we specify.

5. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as:

UK adequacy regulations
Standard Contractual Clauses
Additional technical and organisational protections

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:

Legal, accounting, or reporting requirements
Resolving disputes
Maintaining accurate business records

Retention periods vary depending on the type of data.

7. Cookies & Tracking Technologies

We use cookies to:

Enable essential website functionality
Analyse site performance
Personalise content
Support marketing and advertising

You can manage or disable cookies through your browser settings. For more detail, see our Cookie Policy.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate information
Erase your data (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at: privacy@pt.co

9. Security Measures

We use appropriate technical and organisational measures to protect your data, including:

Encryption
Secure servers
Access controls
Regular security reviews

However, no method of transmission is 100% secure, and we cannot guarantee absolute protection.

10. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe a child has provided information, contact us and we will delete it promptly.

11. Links to Third‑Party Websites

Our website may contain links to external sites. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent version.